Enhance Your Customer Experience With Our Oracle Cloud CX Solutions
Customers today enjoy unprecedented access to information and technology, providing them the ability to make innumerable choices. In order to succeed in today’s competitive environment, organizations must provide the best possible experience to their customers. According to an Oracle report, businesses suffer a 20% estimated annual revenue loss when they don’t offer a positive customer experience. Cutting-edge customer experience (CX) solutions can set your business apart, offering a unique opportunity to stand out from the competition.
The best-of-breed SaaS applications from Oracle help you re-imagine your business, and out-perform competitors. The applications in the Oracle CX Cloud Suite are integrated with social, mobile, and analytics capabilities that help you deliver the experiences customers expect and the performance the market demands.
LEVERAGING sakalas' ORACLE CLOUD CX SOLUTIONS
MARKETING CLOUD
Plan and execute automated marking campaigns
SALES CLOUD
Achieve more, faster, and with less resources
SERVICE CLOUD
Reduce services and support costs, and increase the customer bottom line
PLAT MIGRATION
Migration from legacy CRM systems or upgrade from one platform to another
DATA MIGRATION & INTEGRATION
Real-time and asynchrosakalas - data exchanges with other enterprise softwares
ANALYTICS & REPORTS
Provide insight for your organization at any level, access analytics with a click
SOCIAL CLOUD
Monitor and respond to high-volume messages across social channels in one comprehensive view
CPQ CLOUD
Increase sales efficiency, accelerate sales performance and help e-commerce site sell faster, on any device
Our Oracle Cloud CX Services
sakalas, with its expertise in Oracle Cloud CX solutions, can help clients define their CX Roadmap and Strategy, reduce service and support costs, and provide value-driven solutions which improves customer satisfaction and employee productivity, thereby enabling them to maximize their ROI. We deliver tailored, end-to-end IT enabled solutions and services that meet our clients' unique business needs and at the same time, help them achieve sustained growth and profitability.
Our Key Service Offerings
The sakalas Advantage
- Oracle-certified professionals with deep understanding of the latest product offerings and roadmap
- Technical expertise to drive unique customer value from strategy through execution, while reducing IT cost and complexity
- A dedicated Oracle Cloud CX Center of Excellence (CoE) focused on designing and developing optimized and custom solutions across different industries
- Specialized Offshore Development Center - Right Mix of Onsite offshore model
